酒店前台常用英语口语

　　Welcome to the XX Hotel.

　　欢迎光临XX酒店。

　　May I help you with your bags/luggage, sir?

　　我来帮您提包吧，先生?

　　How many pieces of luggage do you have?

　　您有多少件行李?

　　I’ll show you to the Front Desk/ Lobby.

　　我来带您去前台/大堂。

　　This way, please.

　　这边请。

　　There are too many people here, could you wait in line for registration, please?

　　人挺多的，您请排队等候登记，行吗?

　　Please enjoy your stay/Have a nice stay with us.

　　祝您愉快。

　　Can I help you?

　　有什么可以帮到你吗?

　　How may I assist you?

　　有什么可以帮到你吗?

　　What kind of room would you like, sir?

　　先生，您要什么样的房间?

　　Please wait a moment. I have to check if there is a room available.

　　请稍等，我查一下有没有空房。

　　Enjoy your stay with us.

　　希望您在我们这里入住愉快。

　　May I know your name and your room number, please?

　　我可以知道您的名字和房间号码吗?

　　Excuse me, sir, could you spell your name?

　　请问您的名字如何拼写?

　　Here’s your room key.

　　这是你的房间钥匙。

　　I’m sorry to keep you waiting, sir.

　　先生，对不起，让您久等了。

　　What can I do for you?

　　我能为您做点什么吗?

　　Please wait your turn.

　　请排队等候。

　　May I know your name, please?

　　请问贵姓大名。

　　I’m sorry, sir. Our hotel rooms are all booked at this moment. We have no vacancy.

　　对不起，先生。我们已经客满，没有空房间。

　　Don’t mention it. My pleasure.

　　请不要客气，我乐意效劳。

　　Have a good rest, sir.

　　先生，请好好休息。

　　Good morning, sir. Can I be of service toyou?

　　早安，先生。我可否为你效劳?

　　A moment, please. I will be with you assoon as possible.

　　请稍等片刻。我将尽快帮你办。

　　Can I have your name and room number,please?

　　请告诉我您的名字及房间号码?

　　Here is your bill, sir.

　　先生，这是您的帐单。

　　Please wait a moment while I calculate your bill.

　　请稍等片刻，我立刻就把您的\\\'帐单结算出来。

　　We accept the following credit cards,madam.

　　小姐，我们接受以下几种信用卡。

　　Please sign here, sir.

　　先生，请在这签上你的名字。

　　We hope you will come stay with us again.

　　希望你再光临我们酒店。

　　Would you please exchange us dollars for RMB. please?

　　麻烦你替我将美元兑成人民币好吗?

　　The rates of exchange are on the board,sir.

　　先生，请参考告示牌的外币兑换价。

　　Please could I see your passport or other identification?

　　请出示你的护照或其它身份证明文件。

　　Be sure to keep it.

　　请好好保存。

　　Please check it.

　　请点一下。

　　Have you a reservation?

　　您预定过了吗?

　　The bellman will show you the way to the Ballroom.

　　行李员将领您去宴会厅

　　Would you please complete this registration form?

　　请填写这张登记表。

　　Could you sign your name.please?

　　请签上您的姓名。

　　May I see your passport please?

　　请出示您的护照。

　　May I know your name and room mumber?

　　请告诉我您的名字与房间号码。

　　May I have your passport or ID Card please?

　　请出示您的护照或身份证。

　　How would you like to make payment,By credit Card or By Cash?

　　请问您想用现金付款还是用信用卡付款?

　　Would you please pay 2000 as deposit?

　　请您付2000元押金。

　　We will return the balance to you when you checkout.

　　我们将在您退房时将余额退还您。

　　Here is your room key。

　　这是您的房间钥匙。

　　Your room number is 1206 on the 12th floor.

　　您的房间在12楼的1206房。

　　Here is your key card

　　这是您的房卡。

　　I’ll get the bellman to take your luggage up.

　　我会叫行李生帮您把行李送到房间。

　　The bellman here will take your luggage and show you the way.

　　这里的行李生会为您提行李，并为您带路。

　　We’ll extend the reservation for you .

　　我们可以为您延长预订。

　　Are you checking out today?

　　您今天退房吗?

　　Would you like to check out now?

　　您今天要退房吗?

　　Please pay at the cashier’s desk over there

　　请到那边帐台付款。

　　If there’s anything you need, just call the reception.

　　如果您需要什么，就打电话给服务台。

　　Because of the bad weather, the swimming pool won’t be open today.

　　因为天气不好，今天游泳池不开放。

　　The phone number of our hotel is 59228888.

　　我们酒店的电话号码是59228888.

　　Please dial 6 before you dial the number.

　　拔号码前请先拔6.

　　I’ll show you to room 1206.

　　我带您去1206房。

　　Let me take your luggage, are these all yours?

　　我来替您提行李，这都是您的吗?

　　Just a moment, please. I will bring a luggage cart.

　　请稍等，我去推辆行李车来。

　　Are these your luggage?

　　这些是您的行李，对吗?

　　Is there anything valuable or breakable in your bag/briefcase/suitcase?

　　您的包/手提箱/皮箱里有什么贵重或易碎物品吗?

　　Could you take care this bag by yourself, sir? I’m afraid the contents might break.

　　您能提着这个包吗，先生?我怕里面的东西会摔破。