职场必须学会的社交礼仪

2023-08-11   


  职场办公礼仪与职场待人接物的礼仪一样重要,一个好的态度是绝对别人对你印象的关键。对OL们来说,微笑是最基本的,想让你的上司给你升职的机会,那么好的态度与微笑是非常重要的,分享推荐一个女性职场必须学会的办公礼仪,做魅力OL无压力。

  互相尊重

  人与人之间交往一定要互相尊重,这是非常重要的第一。如果你仗着自己有背景,有权势就不给人好脸色看,或者语出伤人。这些都只会给你自己带来麻烦,只有给予对方尊重才有沟通。如果对方不尊重你时,你也要适当的请求对方的尊重,否则很难沟通。既然互相尊重了,那么自然也就不会再过多的挑剔,所谓人不犯我我不犯人,说是就是这个道理,接人待物也好,还是电话与沟通也好,只有尊重才能是做好沟通最快的关键。

  做人要坦白

  坦白的讲出内心的感受和想法,是一个做为职场人最重要的第二点。不要面对问题总是支支吾吾吐不出一个字,这样的人会让上司感到反感。如果你做错了事情,那么就要坦白的\\\'说出来,并附上一句真诚的道歉。在职场上打死不认错是大忌,一旦被发现你隐瞒真相,那么你的人品将会被大打折扣。在讨论问题上,不需要拐弯抹角,因为这是为了大家的利益以及公司利益着想,就算两个人之间曾经有过摩擦,但在利益面前,可以适当先放下,过后再进行坦白说清楚原因。

  谨防祸从口出

  虽然说直来直往没有错,但在职场中是非常忌讳此类的直言。祸从口出,相信看宫廷勾心斗角的网友们一定也相信在职场中也不缺乏这类的问题。如果说了不该说的话,往往需要花费很大的代价去弥补,正是所谓的“一言既出,驷马难追”、“病从口入,祸从口出”,有的甚至还可能造成无可弥补的终生遗憾!所以沟通不能够信口雌黄、口无遮拦,但是完全不说话,有时侯也会变得更恶劣。

  职场英语:社交礼仪篇

  1.on behalf of 为了…的利益; 代表…;

  2.express…welcome 表达……欢迎

  3.in one's name以…的名义

  4.I'm honored/privileged to我很荣幸

  5.Propose a toast 举杯;敬酒

  6.On the occasion of 在…的时候

  7.Gracious invitation and hospitality 盛情邀请和款待

  8.Extraordinary arrangement 精心安排

  9.gratitude to 感激

  【实用例句】

  1. - Patrick: Here I'm on behalf of my colleagues; I'd like to extend my sincerest welcome to your arrival.

  帕特里克:在这里,我代表我的同事,向你们的到来表达最真挚的欢迎。

  2. - Patrick: Please allow me to express our gratitude to the president of Harvard University.

  帕特里克:请允许我向哈佛的校长表达真挚的谢意。

  3. - Patrick: On behalf of this group and also in my own name, I'd like to invite Mr.Mayor to our country for a visit.

  帕特里克:我谨代表这个集团,并以我个人的名义,邀请市长先生去我国参观游览。

  4. - Patrick: I'm honored to have the opportunity to stand here and make a speech to all of you.

  帕特里克:我很荣幸能有机会站在这里,向大家发表演讲

  5. - Patrick: I suggest that we propose a toast to the success of this conference.

  帕特里克:我建议我们为这次会议的成功干杯。

  6. - Patrick: I'd like to thank Mr. President, on the occasion of the 60th anniversary of this company.

  帕特里克:值此公司成立60周年之际,我想要感谢公司的董事长。

  7. - Patrick: I especially want to thank the organizer of this luncheon for his gracious invitation and incomparable hospitality.

  帕特里克:我尤其想要感谢这次午宴的组织者,感谢他的热情邀请与无与伦比的好客精神。

  8. - Patrick: I have to say, your extraordinary arrangements make us more than delightful on this journey.

  帕特里克:我必须要说,你们的精心的安排让我们在这趟旅行中十分愉悦。

  职场英语角 get10大沟通新技能

  职场英语角 get10大沟通新技能

  在快节奏的职场生活中,怎样才能混得如鱼得水,左右逢源呢?既可以和老板做朋友,又能和下属打成一片,是不是每位职场小白的终极目标呀?在数字时代员工必须懂得如何有效地当面传递和接收讯息,当然通过电话,邮件和社交媒体等渠道也不例外。下面英语角小编,给各位小白分享独家珍藏的十个新技能,赶紧收藏吧!

  The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email and social media.

  无论在何种环境的职场里,有效且得体地与上司,同事以及下属的沟通都是一门不可忽视的学问。在数字时代的员工必须懂得如何有效地当面传递和接收讯息,当然,通过电话,邮件和社交媒体等渠道也不例外。

  Here are the top 10 communication skills that will help you stand out in today's job market.

  下面是10个短小而精悍的沟通技能,一旦掌握了,你就能在职场中脱颖而出。

  1.Listening

  1. 用心聆听

  Being a good listener is one of the best ways to be a good communicator.

  懂得侧耳倾听,是成为好的沟通者的最佳方法。

  Through active listening, you can better understand what the other person is trying to say, and can respond appropriately.

  通过积极主动地聆听他人的话,你能更容易领略到其他人想表达的意思,并能给出恰当的反馈。

  2.Nonverbal Communication

  2.非言语沟通

  Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey.

  你的肢体语言,眼神交流,手势和语气都能为你想表达的讯息润色。

  Also pay attention to other people's nonverbal signals while you are talking.

  当你在说话时,多多留意他人的非言语特征。

  Often, nonverbal signals convey how a person is really feeling. For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth.

  因为通常,非言语特征传达着一个人的真实所想。比如说,如果对方没有跟你进行眼神交流,那么他/她有可能感到拘谨或试图隐瞒事实。

  3.Clarity and Concision

  3.简单明了

  Try to convey your message in as few words as possible. Think about what you want to say before you say it; this will help you to avoid talking excessively and/or confusing your audience.

  表达个人所想时尽可能言简意赅。在表达前先想好怎么说,这样能够避免过度表达以及使你的听众感到困惑。

  4.Friendliness

  4.友好待人

  Through a friendly tone, a personal question, or simply a smile, you will encourage your coworkers to engage in open and honest communication with you. This is important in both face-to-face and written communication. When you can, personalize your emails to coworkers and/or employees - a quick "I hope you all had a good weekend" at the start of an email can personalize a message and make the recipient feel more appreciated.

  以一种友好的,人性化的提问方式,或者仅仅是一个微笑,都能促进你与同事间建立开放且真诚的对话交流。无论是面对面的交流还是书面交流,能做到这一点都很重要。当你能够做到这一点,贴心地在发送给同事或员工的邮件开头附上“周末愉快!”这样的话语,能够使邮件生动起来还能使收件人感到更赏心悦目。

  5.Confidence

  5.自信心

  It is important to be confident in all of your interactions with others. Confidence ensures your coworkers that you believe in and will follow through with what you are saying. Be sure you are always listening to and empathizing with the other person.

  当你与他人进行沟通交流时,保持自信心是一件至关重要的事情。自信心能够使你的同事信服并跟随你的思路。请确保自己总是保持聆听的态度以及对他人的同理心。

  6.Empathy

  6.换位思考

  Even when you disagree with an employer, coworker, or employee, it is important for you to understand and respect their point of view. Using phrases as simple as "I understand where you are coming from" demonstrate that you have been listening to the other person and respect their opinions.

  即使你并不同意你的老板,同事或员工,你也得理解和尊重他们的观点。该怎么说?就这么简单:“我理解你的出发点”以表示你有在倾听他们的话并尊重他们的观点。

  7.Open-Mindedness

  7. 开放的心态

  A good communicator should enter any conversation with a flexible, open mind. Be open to listening to and understanding the other person's point of view, rather than simply getting your message across.

  优秀的沟通者都能以灵活、开放的心态迎接任何一种交谈。以开放的心态聆听并理解他人的观点,而不是仅仅让信息在脑海里过一遍而已。




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